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Success for Play Wales


Play Wales has proudly received the PQASSO Level 1 Quality Mark. This followed an intense and rigorous process by the staff team and the board of trustees to self-review, improve and finally pass an external assessment.

PQASSO is a quality assurance scheme for voluntary organisations. To help organisations to be run more effectively and efficiently it measures performance in a range of quality areas including governance, leadership and management, and results. 

By achieving the PQASSO Level 1 Quality Mark we have successfully demonstrated qualities such as:

  • Effective and responsible governance
  • Robust financial control
  • Building good relationships with other organisations
  • Recognising and valuing our users – we focus on better outcomes for our users and represent their interests.

The PQASSO assessor said:

‘Play Wales has demonstrated an impressive level of achievement across all PQASSO quality areas. The director and staff showed absolute commitment to the mission, values and aims of the organisation and were seen to be a highly motivated, highly experienced and competent team.

Governance is excellent – it is a real strength of the organisation in all its aspects. Play Wales also ranks highly for providing a friendly, warm welcome ensuring this site visit was one of the more memorable for the Assessor for all the right reasons. I wish them every success for the future.’

Mike Shooter, Play Wales’ Chair said:

‘You know instinctively when you are working for an organisation that is skilled, dedicated and compassionate, but it is good to have proof. And here it is. What PQASSO describes as one of the most memorable assessments that they have had the pleasure of carrying out.’